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At TTEC your Safety is our #1 priority and we are doing what needs to be done to be prepared as it relates to COVID-19. In the meantime, we wanted to provide some educational tools and resources for you and your family where you can learn more about COVID-19, how to cope in times of uncertainty and more. Click here to learn more.

Learn More

UMR, Our Medical Carrier

Effective March 1st, 2021, we moved from Anthem to UMR, a United Healthcare company.
Learn more below or visit the Medical page for an overview of coverage.

Meet Your Healthcare Navigation Partner

We’re pleased to introduce you to Quantum Health, your navigation partner and advocate for your
healthcare journey. Learn more below and then access via tteccarecoordinators.com or 855.497.1226.

AmWell for Virtual Care

LiveHealth Online switched to AmWell effective March 1st. This virtual healthcare service is available
24/7 for all TTEC employees for both medical and behavioral health needs. Visit our Telemedicine page
for details.

Telemedicine

Nicotine Surcharge & Testing

It’s business as usual for nicotine testing, but we’ve extended the period for 2020 grandfathered results to
remain in effect for the duration of 2021. Visit the Nicotine Testing page for more information.

Nicotine Testing

Scroll to view your 2021 benefits snapshot

Support & Resources

ASK Now

Your first stop for benefit questions should always be MyBenefits.ttec.com, but if you have additional questions or need assistance, please submit a ticket.

asknow.teletech.com

Or submit a ticket via ServiceNow. Scan the QR code to access the app.

Download Our App

For even easier on-the-go access, download our app by scanning the QR code or searching for “TTEC Health & Wellness” on the App Store and Google Play store.