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Welcome to TTEC


When you join the company, you become part of the family. We offer the following benefits to support the goals and future needs of you and your family. Keep in mind that the benefits below are just a highlight of our total offering – it’s a complete package!



  • Base Pay: Your base pay is targeted to be competitive to the market rate. It may be raised through merit increases based on performance, or increases reflective of new skills and responsibilities acquired.
  • Bonus Program: To drive a culture of ownership and support our pay for performance philosophy, we reward top performers who are contributing to the success of our company. Rewards include a variety of bonus programs aligned by position.



  • Private Medical Insurance: We offer two medical plans to fit your specific needs: Executive and VIP. The company pays 100% of the premium for employees and employees have the options to add dependents at an additional cost.
  • Dental: Choose between six dental plans for you and your dependents, including children up to age 30.  Employees pay 100% for their coverage. Employees are eligible for enrolment after a 12 week probationary period.
  • Eye Care Reimbursement: If you have an annual Vision exam, you can receive a reimbursement for the exam and a reimbursement towards one pair of frames, lenses or contacts.
  • Cyclescheme: The scheme enables you to buy a bike and associated equipment via a salary sacrifice scheme.



Set yourself up for success for retirement, and protect yourself and your family in the instance that something happens to you. The following benefits are available to employees and their dependents, some of which are covered 100% by the company.

  • Life Insurance: Get covered as soon as you start working with life insurance. Benefits are paid for 100% by TTEC.
  • Pension Scheme: This benefit requires employees to contribute a minimum of 4%. The company will provide a 4% matching contribution. All new employees are automatically enrolled in the program
  • Discount shopping perks through Reward Gateway for items like groceries, gym discounts, home utilities, and more!



Holiday Leave: 

  • Agents are given 25 days of annual leave, in addition to four bank holidays.
  • G&A roles are given 25 days in addition to eight bank holidays.

Further details are within the holiday clause of your contract of employment.



When you join the company, you become part of the family. We believe in a values-driven culture. So our values and behaviors guide the way we conduct business – with our clients, business partners and each other. Uniting us and serving as a compass for our actions, they make us better together.

Making a positive impact in our communities is at the core of our culture – and we encourage our employees to make a difference through volunteerism, fundraising, and outreach.

  • Our Purpose: To deliver humanity to business
  • Our Mission: To lead the world’s most respected organizations to create and grow emotionally connected, valuable and lasting relationships
  • Our Vision: To accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands
  • Our Values: Lead Every Day, Do the Right Thing, Reach for Amazing, Seek First to Understand, Act as One Live, Life Passionately


We believe in investing in our people and their career development, which is why we offer learning opportunities, online training, and programs designed to enhance our employees’ skills and education:

  • TTEC Talent
  • Professionally Recognized Certifications
  • Learning Centers of Excellence
  • Education Award Program
  • Tuition Reimbursement
  • Mentorships & Career Mobility Programs