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Travel Guard Global Assistance Services

Travel Guard offers travel assistance services if you need help while traveling for TTEC. If you encounter any mishaps or emergencies during your trip – such as security issues or even lost luggage – contact Global Assistance Services from AIG 24 hours a day, seven days a week for help.


Travel Guard® Global Assistance Services

Your safety and security is very important to us, especially while you are traveling on company business. With that in mind, we are pleased to provide you with Business Travel Accident (BTA) insurance from an AIG member company. With this coverage, you have access to AIG’s business travel insurance plan in the event you experience any travel inconveniences, security issues or medical emergencies while traveling anywhere in the world.

As part of this coverage, you are also provided with travel assistance services from AIG Travel. Services available to you include:

  • Travel Security Assistance
  • Travel Medical Assistance
  • Concierge Services


To get started with your BTA coverage, please take the time to review the attached materials:

Guide to Reporting Claims 

Assistance Services ID Card 

Videos to help you get started with the AIG Travel Assistance app and website