As a TTEC employee, you have a number of benefits available to you if you are traveling for the company. Here’s a guide:
With Cigna Global Health Benefits, you’re covered for unexpected injuries and illnesses that may occur while you’re on an international business trip. Your benefits go with you wherever your travel takes you – and includes around-the-clock support. The insurance covers up to $200k per year – check out the Benefits-at-a-Glance for an overview of what is covered, including:
Get Started
Start by printing your Cigna Health MBA ID Card. The use this Cigna Envoy Registration Guide or follow the steps below to register and navigate the portal prior to traveling:
At Cigna Envoy, you can also research exchange rates, security alerts, voltage, and immunization requirements for more than 200 countries, locate and choose a doctor or hospital in advance of needing care, access information about your coverage, speak to customer service.
To file a claim, simply go to customer.cignaenvoy.com/traveler or use the Cigna Envoy Registration Guide and follow the steps outlined on Page 2. You’ll need to provide diagnosis/symptoms, travel dates, preferred payment method, details of where and to whom payment should be sent to, including banking information, scanned copies of all invoices and other relevant documents. To ensure your claims are filed timely, make sure forms are completed and signed and you have provided all required documentation.
Travel Guard Global Assistance Service, offered by AIG, provides business travel accident coverage services if you encounter any mishaps or emergencies during your trip, including security issues or lost luggage. This service is available 24 hours a day, seven days a week and includes assistance with:
Go to Travel Guard Global Assistance Services for a complete list of services offered and/or print your Travel Guard ID Card.
International SOS is travel protection and available when you need 24/7 worldwide access to medical, security, travel, and emergency assistance. It’s free to speak with multilingual nurses, doctors, logistics, and travel security experts, no matter where you are. Perks include over 5,000 medical professionals, 200 security specialists, 53 clinics, and 79,000 accredited providers. Access a complete list of International SOS Covered Services.
When can you use International SOS?
Before you go: | While you’re abroad: | In an emergency: |
Get pre-travel information (i.e. vaccinations, required medication and travel security concerns)
Sign up for health and security email alerts |
Find a local nurse, doctor or security specialist near you
Get travel advice or help paying your medical fees |
Arrange medical transportation If you need to evacuate to contact your family to let them know you’re okay |
To use:
City | Phone number | City | Phone number |
Bali | +62 361 710 505 | London | +44 20 8762 8008 |
Bangkok | +66 2 205 7777 | Madrid | +34 91 572 4363 |
Beijing | +86 10 6462 9100 | Manila | +63 2 6870909 |
Dubai | +971 4 601 8777 | Moscow | +7 495 9376477 |
Frankfurt | +49 6102 3588 100 | New Delhi | +91 11 4189 8800 |
Geneva | +41 22 785 6464 | Paris | +33 155 633 155 |
Hanoi | +84 3934 0666 | Philadelphia | +1 215 942 8226 |
Ho Chi Minh City | +84 8 3829 8520 | Seoul | +82 2 3140 1700 |
Hong Kong | +852 2528 9900 | Singapore | +65 6338 7800 |
Jakarta | +62 21 750 6001 | Sydney | +61 2 9372 2468 |
Johannesburg | +27 11 541 1300 | Taipei | +886 2 2523 2220 |
Kuala Lumpur | +603 2787 3126 | Tokyo | +81 3 3560 7183 |
Phone | Website | Membership ID number
(specific to TTEC) |
|
AIG Travel Guard | Inside US: 1.877.244.6871
Outside US: +1-715-346-0859 |
Aig.com/us/travelguardassistance | GTP 0009150699 |
International SOS | See list in Int’l SOS section above | Internationalsos.com/members | 11BCPA000193 |
Cigna Health Medical Benefits Abroad |
1.800.243.1348
1.800.243.6998 |
www.CignaEnvoy.com | 02897B – MBA |