Contacts

Please enter your Oracle ID to see your personal benefits.

close video

Candidates

WELCOME

We’re excited you’re considering joining the team! Below is a highlight of the benefits available to you as a TTEC employee.

Health, and Dental

We have two options for health and dental coverage – Base and Enhanced. Based on your needs, each of these plans offer great benefits to support you. Need more coverage? The Enhanced plan maybe the right option for you. This plan costs a little more per pay period, but a larger percentage of your health care costs are covered. Rarely visit the doctor? The Base plan might be the right fit for you. We provide easy to follow tools to understand your options to make the best selection for you and your family. Both plans provide a number of benefits and cost saving advantages to you which include:

 

Our Values

  • Lead Every Day
  • Do the Right Thing
  • Reach for Amazing
  •  Seek First to Understand
  • Act as One
  • Live Life Passionately
  • Hospital Coverage
  • Paramedical Coverage
  • Prescription Drug Coverage
  • Help you cover the cost of cleanings, x-rays, minor and major treatments and orthodontia (with the Enhanced plan)
  • Save on eye exams, lenses, frames and contacts for you and your eligible dependents.

Financial and Income Protection Benefits

TTEC sees the importance in your planning for the future, your finances and protection. This is why you will have access to the following:

  • Registered Retirement Savings Plan (RRSP) – Immediate eligibility
  • Basic Life Insurance
  • Accidental Death and Dismemberment (AD&D) Insurance
  • Optional Life Insurance
  • Optional Child Life Insurance
  • Optional Spousal Life Insurance

Leaves


Paid Time Off

The amount of time off you receive is based on how long you work for TTEC. See below for a chart that outlines paid Holidays and Paid Time Off.

 

Uninterrupted Service Length of Leave Indemnity
Less than 1 year 1 day per full month of uninterrupted service not exceeding 2 weeks 4% of gross annual wages earned during the reference year
1 year to 3 years 2 consecutive weeks 4% of gross annual wages earned during the reference year
3 years or more 3 consecutive weeks 6% of gross annual wages earned during the reference year

 

Leave of Absence

A leave of absence is available so you may care for yourself, a newborn, adopted or foster child, or to care for a seriously ill family member. In addition, leaves of absence for military service, jury duty and bereavement are available.

 

Holidays based on Province

 

Ontario New Brunswick Prince Edward Island Quebec
  • New Year’s Day
  • Family Day
  • Good Friday
  • Victoria Day
  • Canada Day
  • Labour Day
  • Thanksgiving Day
  • Christmas Day
  • Boxing Day
  • New Year’s Day
  • Good Friday
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Remembrance Day
  • Christmas Day
  • New Year’s Day
  • Islander Day
  • Good Friday
  • Victoria Day (D+H Only)
  • Canada Day
  • Labour Day
  • Thanksgiving Day
  • Remembrance Day
  • Christmas Day
  • New Year’s Day
  • Good Friday
  • Victoria Day
  • Saint John the Baptist Day
  • Canada Day
  • Labour Day
  • Thanksgiving Day
  • Christmas Day


End of Year Break

Here at TTEC, we all know that our work never truly ends unless someone tells us otherwise. That’s why we’ve started a new tradition for many of our employees around the world – the End of Year Break (EOYB). This “prescribed rest period” takes place the week between Christmas and New Year’s. The EOYB requires employees to use their vacation time to cover the related time off.


Career Development

At TTEC, we believe in investing in our people and their career development, which is why we offer learning opportunities, online training, and programs designed to enhance our employees’ skills and education:

  • TTEC University
  • Professionally Recognized Certifications
  • Learning Centers of Excellence
  • Scholarship Program
  • Tuition Reimbursement
  • Certification Program
  • Mentorships & Career Mobility Programs

relocation_icon

Our Purpose:

To deliver humanity to business
relocation_icon

Our Mission:

To lead the world’s most respected organizations
to create and grow emotionally connected, valuable
and lasting relationships
relocation_icon

Our Vision:

To accelerate growth by simplifying
and personalizing interactions that build deep
engagement between people and bra
Translate »