When you join our team you are a member of the TTEC family, and like any family member, we want to see you succeed and thrive. That’s why we offer you benefits and perks to support your quality of life, goals and future needs.
COMPENSATION BASE PAY
Your base pay is targeted to be competitive to the market rate. It may be raised through merit increases based on performance, or increases reflective of new skills and responsibilities acquired.
To drive a culture of ownership and support our pay for performance philosophy, we reward top performers who are contributing to the success of our company. Rewards include a variety of bonus programs aligned by position.
Employee Assistance Program An employee assistance program gives you access to confidential life management and personal support services, free of charge.
INCOME AND SAVINGS PROTECTION
It provides peace of mind that should you suffer a total or partial disability while employed at TTEC, you will receive a Salary Continuance benefit.
TTEC encourages employees to establish a balance between their working and personal lives.
Annual leave allows an employee to be paid while having time off from work.
The entitlement to annual leave comes from the National Employment Standards (NES).
CULTURE OF CARING
When you join TTEC, you become part of the family. We believe in a values-driven culture. So our values and behaviors guide the way we conduct business – with our clients, business partners and each other. Uniting us and serving as a compass for our actions, they make us better together.
Making a positive impact in our communities is at the core of our culture – and we encourage our employees to make a difference through volunteerism, fundraising, and outreach.
OUR PURPOSE To deliver humanity to business.
OUR MISSION To lead the world’s most respected organizations to create and grow emotionally connected, valuable and lasting relationships.
OUR VISION To accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We believe in investing in our people and their career development, which is why we offer learning opportunities, online training, and programs designed to enhance our employees’ skills and education:
- TTEC University
- Professionally Recognized Certifications
- Learning Centers of Excellence
- Education Award Program
- Tuition Reimbursement
- Mentorships & Career Mobility Programs